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Shipping & Returns

Shipping Policy

Items are sent via Royal Mail. When making your purchase, you can choose from the following options:

 

Royal Mail Special Delivery Guaranteed Next Day by 1pm - £8.15

Royal Mail Tracked 24 hours - £4.29

Royal Mail Tracked 48 hours - £3.45

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Shipping costs are not included in returns unless the item is damaged. Original shipping fees are not refundable.

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Return & Exchange Policy

I hope you love your jewellery. However, if for any reason you are not completely satisfied with your purchase, I offer a straightforward returns and refunds process. Please read the policy below:

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Returns

  • Returns are accepted within 30 days from the date of delivery.

  • To be eligible for a return, items must be in their original, unworn condition and with all tags still attached. Engraved items cannot be returned. 

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Refunds

  • Once your item has been received, your refund will be processed within 7 business days.

  • Refunds will be issued to your original payment method. Please note, shipping fees are non-refundable.

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Exchanges

  • If you would like to exchange an item for a different size or style, please return the original item and place a new order. 

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How to Return an Item

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